Visitor Information
Visiting General Medical/Surgical Floors
Visiting hours for the general medical and surgical floors are 11 a.m. to 8 p.m.
Special visiting hours apply to specific units, including Coronary Intensive Care, Intensive Care, Maternity, Psychiatric Center, Neurosciences, Burn Unit, and Rehabilitation. Please have your guests ask at the Information Desk or the nurses’ station for the visiting hours of your unit.
The Main entrance, Apple Street Walkway entrance, and Berry Pavilion lobby are locked from 10:30 p.m. to 5:00 a.m. daily; the Apple Street lobby is locked from 6:00 p.m. to 5:00 a.m. If you need to visit the hospital during those hours, please inform your patient’s nurse so special arrangements can be made.
Visiting Guidelines
Miami Valley Hospital (MVH) believes that family and friends have important roles in a patient’s plan of care. Our visiting guidelines are designed to help with safety, enable consistent care of patients, and promote a sense of security among patients, family, and staff. These guidelines recognize that, because family situations differ, other variables may need to be considered in individual situations.
Please ask your guests to stop at the Main Entrance Information Desk, Apple Street Information Desk, or Berry Women’s Health Pavilion Information Desk before coming to your room. For the comfort of all patients, we ask that no more than two visitors see a patient at one time.
For your child’s health and the comfort of our patients, we request that young children be cared for at home. Please have your younger children accompanied by an adult in the hospital lobby. Visits by children under the age of 12 should be approved by your nurse.
The State of Ohio requires appropriate dress (shirt and shoes) for all hospital visitors.
Family lounges or waiting areas are available for the comfort of families and visitors. Cell phones may be used in certain areas of the hospital in conjunction with MVH’s cell phone policy.
General Guidelines
General guidelines for visitors are as follows:
- MVH is a tobacco-free environment. Use of tobacco products is prohibited within the hospital and the entire MVH campus.
- People with fever, cold sores, cough, nasal drainage, colds, diarrhea, or any contagious disease should not visit patients.
- Visitors should maintain a quiet environment and avoid unnecessary noise to optimize patient rest.
- Due to confidentiality, visitors may be asked to leave the room during tests or treatments or when a doctor or nurse must consult with a patient.
- For safety reasons, visitation may be limited when the patient is in isolation precautions. In the event of extenuating circumstances, a nurse will consult with the Infection Control Practitioner.
- The Infection Control Practitioner may restrict visitors and visiting hour in the presence of a community-wide infectious disease. This information will be communicated to families and visitors.
- Any child who has had recent exposure to communicable diseases (e.g., chicken pox, influenza, measles, mumps, tuberculosis) should not be brought to the hospital to visit.
Overnight Guests
Overnight stays by visitors in waiting rooms or patient rooms are limited to special situations and approved by the patient’s nurse or the Administrative Officer. An overnight visitor badge with the patient’s room number will be issued to the visitor on the nursing unit and must be visibly worn at all times
Calling a Patient
Each patient telephone has its own direct-dial number. Patients are encouraged to give their number to family and friends so they may reach them directly without going through the hospital switchboard. Incoming calls to patient rooms are not accepted before 7:00 a.m. or after 10:00 p.m.
If you do not have a patient’s direct-dial number, call the patient information number at (937) 208-2048 or (800) 544-0630. You will be provided with the patient’s direct number and/or connected to the patient’s room.
Exceptions
There may be times during a patient’s stay at MVH when the patient, his or her physician, or the nursing staff feels the patient should not be disturbed by telephone calls. In these cases, the “DO NOT DISTURB” button on the patient’s telephone will divert incoming calls to an automatic answering system.
In other cases, a patient may decide at the time of admission not to accept phone calls for privacy reasons. In this case, calls for that patient will not be put through from the switchboard.
Sending Mail or Flowers
Mail and flowers are delivered to patient rooms by hospital volunteers. Due to patient privacy and confidentiality laws, no deliveries will be made to patients who have chosen not to be listed in the hospital’s hospital directory. Deliveries will not be forwarded to patients who have been discharged.
Mail and flowers are delivered Monday through Friday. The mailroom is closed on weekends.
Hospital Address
The address for sending mail or flowers is Miami Valley Hospital, One Wyoming Street, Dayton, Ohio 45409-2793. If you send mail while you are a patient, please use your home address as your return address. Mail received up to one month after a patient’s dismissal will be forwarded.
On-site Gift Shops
The Miami Valley Gift Shop, located in the main lobby on the first floor of MVH, stocks fresh and silk flowers and a selection of other gifts to express get-well wishes. For your convenience, gifts may be ordered by phone at 937-208-2705. Your gift will be hand-delivered by hospital volunteers.
The Berry Women’s Health Pavilion Gift Shop is located in the rotunda of the Berry Women’s Health Pavilion. The gift shop is geared toward new mothers and babies, but stocks a wide selection of gift items as well. Items may be ordered by calling 937-208-2765 and are hand-delivered by hospital volunteers.
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