Patient Scheduling and Registration

Outpatient Scheduling

The Miami Valley Hospital (MVH) Scheduling Department schedules exams for outpatients. The scheduling phone number is (937) 208-2080. Hours of operation are 7:30 a.m. to 6:00 p.m. Monday through Friday.

A completed physician order is necessary for these exams to be scheduled. The order must include the patient’s name, exam to be performed, diagnosis/signs/symptoms, signature of the ordering physician, and date and time of order. The order may be scheduled by phone by either the patient or the physician’s office. The order can then be faxed to Central Registration at (937) 208-3353 or the patient may bring the order with him or her the day the test is scheduled.

Registration

Unless instructed otherwise, all outpatients and inpatients should report to the Admitting/Outpatient Registration area on the first floor of the hospital, zone A.  Customers check in at the main access front desk. The patient access representative will enter the patient’s name in access tracking, hand the patient a pager, and have him or her take a seat in the waiting room until the pager is activated.

Patients are registered in order of arrival. Any patient requesting a wheelchair or assistance will be helped by hospital escorts. Once the pager is activated, the patient will be directed or escorted to the registrar’s booth where the registrar will collect or update patient demographic information, have the patient sign required forms, scan insurance cards and other documents, and collect co-pays.

Patients will then be directed or escorted to the ancillary testing area or the unit where they will be admitted.

Hours:

• Monday - Friday 6:00 am to 9:00 pm
• Saturday 6:00 am to 9:00 pm
• Sunday 7:00 am to 9:00 pm

Registration Documents to Bring to the Hospital

Outpatients or patients checking in are advised to bring the following documents with them to make the registration process faster and easier:

• Physician’s order for test/admission if your physician provided one
• Insurance card
• ID/Driver’s License

Parking

Patients may park in the main garage or the Apple Street Garage or the Visitor Garage.

Hospital Directory

We maintain a hospital directory listing the name, room and extension, general condition and, if you wish, your religious affiliation. Unless you choose to have your information excluded from this directory, the information excluding your religious affiliation will be disclosed to anyone who requests it by asking for you by name. This information, including your religious affiliation, may also be provided to members of the clergy. You have the right during registration to have your information excluded from this directory and also to restrict what information is provided and/or to whom.

If you choose to be excluded from the hospital directory, you will receive no calls, mail, or flower delivery. The hospital will tell callers—including family members, friends and clergy that you have not given your direct hospital phone line—“I’m sorry, this person is not in our hospital directory.”

For reasons of privacy and confidentiality, no information will be revealed to anyone about a patient who chooses not to be included in the facility directory.