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Miami Valley Hospital South Honored with Press Ganey's Summit Award

Dayton, Ohio (November 18, 2010) – Press Ganey has awarded the Emergency Department at Miami Valley Hospital South the 2010 Summit Award for patient satisfaction.  This distinction is awarded hospitals that achieve an overall ranking above the 95th percentile in the Press Ganey patient satisfaction database for three consecutive years. The Emergency Department earned this coveted patient satisfaction award through excellent patient care, compassion, respect and communication.

"The Summit Award acknowledges the success of our mission at Miami Valley Hospital South and the emergency physicians and staff who work there," says Joann Ringer, vice president of operations. “This award proves that the efforts our ER team has made over the past three years to meet and exceed patient and family expectations are recognized and appreciated. This recognition reflects the compassion, comfort, respect and care every employee at MVHS offers our patients on a daily basis.”

Press Ganey currently partners with more than 10,000 health care facilities—including 50% of U.S. hospitals—to measure and improve the quality of their care. The company’s databases are the largest in the industry, and allow facilities nationwide to benchmark their results against peer organizations.

Miami Valley Hospital South is one of 80 Press Ganey client facilities to receive this honor in 2010.